trust Archive

Combat 5 Bad Communication Habits

Imagine this: You’re wrapping up a listing presentation and your would-be seller says she has a few concerns. You sit down to hear her out, but somehow at the end of the conversation, you still don’t understand what the...
September 24, 2012

Blueprints for a Values-Based Business

By Erica Christoffer, Multimedia Web Producer, REALTOR® Magazine It’s everything you’d ever want in a business: a high quality work environment that attracts and retains talented employees while delivering top-of-the-line customer service and a great product. But how is...
February 2, 2011

Excerpt from Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust

The following is an excerpt from Chapter 1 of the book “Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust” (Wiley, 2009) by Chris Brogan and Julien Smith. Looking for insight on how to build...
December 21, 2009